"WAYOU cares about the security of its users' personal data. This policy reflects the requirements and professional responsibility in how it collects, uses, and distributes the personal information it requests, manages, safeguards, and discloses."
1.- Background and General Summary
The data you provide when registering on WAYOU will be incorporated into a database and used exclusively for the purposes for which it was provided, especially for general communication between the company and the user. Your data will not be disclosed to other companies without your express authorization, nor will it be transferred internationally, except if the user violates the "User Obligations and Sanctions" clause of the Terms and Conditions of Use.
You have the right to access, correct, update, block, or delete your personal data. You may make inquiries related to these rights, and WAYOU will respond promptly.
WAYOU informs you that its user database complies with all security measures to guarantee the confidentiality and protection of your data, ensuring the highest level of security.
2.- Account Deletion for "WAYOU"
If you wish to delete your "WAYOU" account, follow these steps:
Log in to your "WAYOU" account via the app.
Go to the options section in the bottom menu.
Click on "My Account."
Click on "Delete My Account" and follow the instructions.
If you encounter any issues or prefer to request deletion via support, email us at wayoudaily@gmail.com with the subject: "WAYOU account deletion request."
Data that will be deleted:
Your personal data, profile, statistics, and progress will be permanently deleted.
Data that may be retained:
Some data (such as financial transactions) may be retained for an additional period in compliance with local information retention laws.
Data retention:
Transactions and purchases made within the app may be stored for up to 12 months to ensure proper accounting and legal compliance.
3.- Subscription Cancellation
If you subscribed to WAYOU through the App Store or Google Play, you can manage and cancel your subscription at any time directly through your device settings.
WAYOU does not manage or cancel subscriptions on your behalf.
- For iOS users:
Go to Settings > [your name] > Subscriptions > select WAYOU and cancel your subscription.
- For Android users:
Open the Google Play Store > Menu > Subscriptions > select WAYOU and cancel your subscription.
Please note that deleting your WAYOU account or uninstalling the app will not automatically cancel your subscription.
You must cancel it through the App Store or Google Play to avoid future charges.
4.- Information We Collect
To use WAYOU services, you must register as a "User" and provide accurate, complete, and valid personal information, such as your full name, email address, etc.
Certain public or private entities we are obligated to share information with, by law, may also access your data. For example, tax authorities require certain information about economic transactions exceeding specified amounts.
5.- How We Collect and Use Your Personal Information
"Personal Information" refers to information that identifies or could reasonably be linked to you, such as your name, email, IP address, phone number, professional information, education, or health information, commercial information, and internet activity.
We collect information directly from you and automatically through cookies and tracking technologies to:
- Manage your account, verify your identity, and communicate with you.
- Analyze browsing history and interactions to improve our services.
- Respond to your customer service requests.
- Send newsletters and marketing communications.
- Detect security incidents and prevent fraud.
- Comply with legal obligations.
6.- Mobile App Usage
WAYOU automatically collects and stores information such as IP addresses, browser types, system information, and app usage details. We use this data to improve our app design and user experience. We may also diagnose server issues, analyze trends, and gather demographic information.
WAYOU also uses cookies. For more information, see our Cookie Policy.
7.- Automatically Collected Information
Upon installing and using WAYOU, we automatically collect:
- Device information (browser, IP address, operating systems, etc.).
- Account activity information.
- Information you provide via messages or documents.
8.- User Rights
As a user, you have the right to:
- Know, update, and correct your personal data.
- Request proof of your authorization for data processing.
- Be informed about how your data is used.
- Revoke your authorization and request data deletion if rights are not respected.
- Access your personal data at no cost.
9.- Data Security
WAYOU maintains the physical, electronic, and procedural safeguards required by law to protect your personal data. Our goal is to prevent unauthorized access or accidental loss or destruction of your information.
10.- Procedure for Data Correction and Update
At any time, you or your representative may request correction, update, or deletion of your data by verifying your identity. Requests must include:
- Full name and address or contact details.
- Documents proving identity or representation.
- Clear description of the data you wish to correct, update, or delete.
WAYOU may enable mechanisms to facilitate the exercise of these rights, including online systems.
If deletion is appropriate, WAYOU will eliminate your personal data to ensure it cannot be recovered.
11.- Third-Party Links
WAYOU may contain links to other sites. Once you leave our platform, we are no longer responsible for the privacy or protection of your information on those third-party sites. Please review their privacy policies.
12.- Changes to the Privacy Policy
WAYOU reserves the right to update, modify, or delete any content of this site at any time. Updates will be posted, and it is the user's responsibility to review them.
13.- Authorization
If you do not contact WAYOU within 30 business days after publication of this document to request deletion of your personal data, it will be understood that you authorize WAYOU to continue processing your information as described in this Privacy Policy.
14.- Contact Information
For questions, suggestions, or technical issues, contact us at: wayoudaily@gmail.com